Refund and Returns Policy

At Chokhdi.com, we prioritize your satisfaction with every purchase. If you’re not completely satisfied with your order, we’re here to assist you.

  1. Returns:

1.1 Eligibility: Your item must be unused and in its original packaging to be eligible for return.

1.2 Initiating a Return: Please contact us within 7 days of receiving your order at [contact@chokhdi.com] with your order details and reason for return.

1.3 Return Shipping: Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

  1. Refunds:

2.1 Processing Time: Upon receiving your return, we’ll inspect it and notify you of the refund status.

2.2 Refund Method: Approved refunds will be processed to the original payment method.

2.3 Partial Refunds: Partial refunds may be granted for items not in original condition, damaged, or missing parts.

  1. Exchanges:

3.1 Product Exchanges: We only replace defective or damaged items. Contact us at [contact@chokhdi.com] for exchanges.

  1. Non-Returnable Items:

4.1 Gift Cards: Non-returnable and non-refundable.

4.2 Downloadable Software: Non-returnable and non-refundable.

  1. Contact Us:

Questions? Reach out to us at [contact@chokhdi.com].

  1. Policy Updates:

We may update this policy without prior notice. Changes will be effective upon posting on our website.

Thank you for choosing Chokhdi.com. Your satisfaction is our priority, and we’re here to address any concerns.